There are so many "structural" (spinal, muscular or nerve) reasons that cause pain, and it's for these reasons people lose sleep.
We understand this.
So while investigating a new mattress may help you, it's imperative that we understand any underlying pathology that may be sitting in the background, preventing sleep.
Part of your solution could be as simple as you needing to have your spine adjusted or mobilised, or doing basic stretches or exercises to help free up your neck so you feel better with your head on a pillow.
All qualified healthcare practitioners can identify if something needs further intervention or testing.
If in doubt, you should always speak to your healthcare practitioner first. We'll be the first to refer you if this is the case!
As mentioned above, we work closely with a lot of practitioners, and are happy to liaise with them on your behalf, to get the best outcome possible for you.